Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Introduction
Ihtad ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Islamic finance services, visit our website, or interact with us in any way.
Information We Collect
Personal Information
- Name, address, and contact information
- National ID or passport details
- Financial information and banking details
- Employment and business information
- Nominee and beneficiary details
Technical Information
- IP address and device information
- Website usage data and cookies
- Login credentials and session data
How We Use Your Information
We use your information for the following purposes:
- Providing Islamic finance services and managing your account
- Processing deposits, withdrawals, and investments
- Ensuring Shariah compliance and regulatory requirements
- Communicating with you about our services
- Improving our services and user experience
- Legal and regulatory compliance
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- With regulatory authorities as required by law
- With service providers who assist in our operations (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access or disclosure
- Data loss or destruction
- Cyber threats and attacks
Our security measures include encryption, secure servers, access controls, and regular security assessments.
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Portability: Receive your data in a structured format
- Objection: Object to certain processing activities
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how you use our services. You can control cookie settings through your browser preferences.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
International Transfers
Your personal information is primarily processed in Bangladesh. If we transfer your data to other countries, we ensure appropriate safeguards are in place to protect your information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
This Privacy Policy is effective as of the date listed above and applies to all users of Ihtad services.